PRIVACY POLICY
Last updated:
1. WHO WE ARE
This Privacy Policy explains how Inobitec Software FZ-LLC (“Inobitec,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal data when you visit our website, contact us, request information, use our forms, chat with us, request a callback, download materials, register for events, or otherwise interact with us online.
CONTACT DETAILS:
Inobitec Software FZ-LLCDubai Media City, Building 05,
Dubai, UAE,
P.O. Box 73030
Email: market@inobitec.com
Website: https://inobitec.com
If your local law gives you specific privacy rights, this Policy is intended to help you understand how we handle your personal data and how you can exercise those rights.
2. SCOPE OF THIS POLICY
This Policy applies to personal data collected through:
- our website and landing pages;
- contact forms;
- callback request forms;
- live chat or support chat;
- demo, pricing, partner, distributor, and trial/test-period request forms;
- newsletter or marketing subscription forms, if any;
- event registration or webinar forms, if any;
- communications with us by email or other business channels linked from the website.
This Policy does not apply to third-party websites, services, or platforms that we do not control, even if they are linked from our site.
3. THE PERSONAL DATA WE COLLECT
Depending on how you interact with us, we may collect the following categories of personal data:
3.1 INFORMATION YOU PROVIDE DIRECTLY
- full name;
- business email address or personal email address;
- phone number;
- company name;
- job title;
- country, region, or business location;
- product or service interest;
- partner or distributor information;
- billing or company details you choose to provide;
- the contents of your message, inquiry, support request, or chat;
- any attachments, documents, or materials you send us.
3.2 INFORMATION COLLECTED AUTOMATICALLY
When you use our website, we may automatically collect certain technical and usage data, such as:
- IP address;
- browser type and version;
- device type and operating system;
- language preferences;
- referring URL;
- pages viewed and actions taken on the site;
- date, time, and duration of visits;
- approximate geographic location derived from IP address;
- cookie identifiers and similar online identifiers.
3.3 INFORMATION FROM OTHER SOURCES
We may also receive personal data from:
- our affiliates or partners;
- CRM, support, or communications platforms;
- analytics, advertising, and lead-generation providers;
- publicly available business sources;
- event organizers or business partners when you register for a joint activity.
4. HOW WE USE PERSONAL DATA
We may use personal data for the following purposes:
- to respond to inquiries and requests;
- to arrange callbacks, demos, consultations, or meetings;
- to communicate with you about our products, services, pricing, support, or partnership opportunities;
- to process requests related to distributors, partners, resellers, or OEM/white-label cooperation;
- to provide customer or pre-sales support;
- to send requested materials, documentation, brochures, quotes, or other information;
- to improve our website, products, and communications;
- to analyze website usage and performance;
- to maintain security, prevent abuse, and protect our systems;
- to manage records of communications and business relationships;
- to comply with legal obligations and protect our rights.
5. OUR LEGAL BASES FOR PROCESSING
Where required by applicable law, we rely on one or more of the following legal bases:
- Consent — for example, where you voluntarily submit a form and local law requires consent for that specific processing.
- Steps taken at your request before entering into a contract — for example, when you ask for a quote, demo, or commercial proposal.
- Legitimate interests — such as responding to business inquiries, improving our website and services, preventing fraud, maintaining records, and supporting our business operations.
- Compliance with legal obligations — where processing is required by law.
8. INTERNATIONAL DATA TRANSFERS
Because we operate internationally, your personal data may be transferred to and processed in countries other than the country where you are located, including countries that may have different data protection laws.
Where required by applicable law, we implement appropriate safeguards for international transfers, such as:
- contractual safeguards;
- standard contractual clauses or equivalent measures;
- supplementary safeguards where appropriate;
- other lawful transfer mechanisms recognized by applicable law.
9. DATA RETENTION
We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including:
- responding to your request;
- maintaining customer and business relationship records;
- providing support and follow-up;
- meeting legal, accounting, tax, and compliance obligations;
- resolving disputes and enforcing agreements.
Retention periods may vary depending on the type of data, the purpose of processing, and applicable legal requirements.
10. DATA ACCURACY
You are responsible for ensuring that the personal data you submit to us is accurate, complete, and up to date. If your information changes, please let us know.
11. SENSITIVE DATA
Please do not provide sensitive or special-category personal data through our website or forms unless we explicitly request it and provide an appropriate legal basis for processing it.
This includes, for example, information about:
- health;
- racial or ethnic origin;
- political opinions;
- religious or philosophical beliefs;
- trade union membership;
- biometric or genetic data;
- sex life or sexual orientation.
12. CHILDREN’S DATA
Our website and services are intended for business, professional, and organizational use. They are not directed to children, and we do not knowingly collect personal data from children through the website.
If you believe that a child has submitted personal data to us, please contact us so we can take appropriate action.
13. YOUR PRIVACY RIGHTS
Depending on where you are located and subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- request data portability;
- withdraw consent, where processing is based on consent;
- complain to a supervisory authority or regulator.
To exercise your rights, please contact us at: market@inobitec.com
We may need to verify your identity before fulfilling your request.
14. MARKETING COMMUNICATIONS
If you subscribe to our updates or receive marketing messages from us, you can opt out at any time by:
- clicking the unsubscribe link in the message, where available; or
- contacting us at market@inobitec.com
Even if you opt out of marketing, we may still send you service, transactional, legal, or administrative communications where necessary.
15. SECURITY
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
16. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites, platforms, or services. We are not responsible for their privacy practices. We encourage you to review their privacy notices before providing personal data.
17. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date above.
18. CONTACT US
If you have questions about this Privacy Policy or how we process personal data, please contact us:
Email: market@inobitec.com
Website: https://inobitec.com
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We, Inobitec Software FZ-LLC, are committed to high standards of personal information protection and privacy of our users' data. This Cookie Policy explains how Inobitec Software FZ-LLC uses cookies and similar technologies on its website and in its services.
4. COLLECTION OF INFORMATION
When Users visit our inobitec.com website, we may automatically collect certain information including, but not limited to, your browser type, IP address, domain name, timestamp and the pages you visit. We may also use technologies such as cookies to collect this information.
5. DISCLOSURES
Inobitec Software FZ-LLC does not sell, trade, or transfer Users' personal information to third parties without the User's consent, except as required by law.
6. DATA SECURITY
Inobitec Software FZ-LLC takes all reasonable measures to protect your personal information from unauthorized access, use or disclosure. However, no method of transmission over the Internet or method of electronic data storage guarantees absolute protection. You agree that we cannot guarantee the security of your information 100%.
8. YOUR CONSENT
By visiting inobitec.com, the User expressly agrees to this Cookie Policy. If you do not agree to this policy, please do not use our site.
9. CONTACTING US
If you have any questions or suggestions regarding our Cookie Policy, please contact us at market@inobitec.com.
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